How Does CapTel Work?

It’s a breeze!

Placing a call on a CapTel phone is just like using a standard phone, but even better.  Each time you use the CapTel phone to make or answer a call, you will be automatically connected to a captioning service.

  • 1

    You speak directly to the other party on the CapTel phone.

  • 2

    The other party talks directly to you while the captioner listens.

  • 3

    The captioner transcribes the other party’s voiced message into captions.

  • 4

    You listen and read the captions on the CapTel phone.