Additional Services

What is Relay Conference Captioning?

Relay Conference Captioning (RCC) is a free service available for North Dakota State Agency employees who are deaf, hard of hearing or have a speech disability to actively participate in multi-party teleconference calls or web conferences by reading live captions through a web browser on an internet-connected computer or mobile device. RCC is available for meetings with two or more attendees and is intended for business purposes only. 

To request RCC, please email to itservicedesk@nd.gov.

*Note: RCC must be requested at least 48 hours in advance.

How to Cancel a Scheduled Call

We understand that cancellations or event changes may occur. We can only support
a limited number of calls per day and each hour.  Cancellations or event changes
must be received within 24 hours of an event. Please e-mail us at RCC@sprint.com
and let us know of the change.

You can use any of the relay services to dial 411 for directory assistance.

TTY or VCO users can use the relay service to retrieve messages from voicemail or answering machines.

Simply type “AMR” and the instructions and/or password for your answering machine or voicemail.  Then type “GA” to the Communications Assistant.  Follow the instructions from the Communications Assistant in order to retrieve all the messages, which the Communications Assistant will type to you.

You can make calls from coin-operated public payphones using any Relay North Dakota service.  For additional details, click here.