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About Relay North Dakota

The North Dakota Telecommunications Relay Service (TRS) which was mandated in 1993 by the state legislature, enables people who are Deaf, hard of hearing, or unable to speak, to call and be called by, voice (hearing) telephone users.

People who are unable to hear or speak use the relay service which creates a link between an individual using a text telephone device (TTY) which looks like a typewriter or small computer, and a non-TTY user. Operators called Communications Assistants act as go-betweens, relay conversations between a TTY user and a telephone user by speaking everything typed by the TTY user and typing everything said by the telephone user. Hard of hearing people can use the relay by speaking their own conversation and having the hearing person's conversation typed to them. In this way, people who require special equipment to communicate over a telephone system can participate in interactive conversations with those who do not have the same equipment.

North Dakota TRS eliminates barriers and opens the lines of communication to all North Dakota residents.

» Text Telephones

A Text Telephone, also known as a TTY, TT, or TDD, looks like a typewriter, but it has a cradle where a telephone handset is placed for sending and receiving messages. Users communicate by typing what they want to say, and reading what the other person types back to them. The user can call directly to another person who also has a TTY machine without any assistance.

» Access to Relay North Dakota

TTY users call 1-800-366-6888 or voice users call toll free 1-800-366-6889. The relay is open 24-hours a day, seven days a week, and there is no charge to use the service.


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